**Privacy Policy for Lawnovate**

At Lawnovate, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us. By using our services, you agree to the terms of this policy.

**Information Collection:**

We collect personal information such as names, addresses, and contact details solely for the purpose of providing our lawn care services and communicating with our customers. This information is voluntarily provided by you when you engage with us, such as when requesting a quote or scheduling a service.

**Use of Information:**

The personal information we collect is used to:

1. Provide and improve our lawn care services.

2. Communicate with our customers regarding their service requests, appointments, and inquiries.

3. Process payments for services rendered.

4. Send promotional offers, newsletters, and updates about our services (only if you opt-in to receive such communications).

**Information Sharing:**

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

1. Trusted service providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors or IT service providers. These entities are contractually obligated to keep your information confidential and secure.

2. Legal compliance: We may disclose your information when required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

**Data Security:**

We implement reasonable security measures to protect the confidentiality and integrity of your personal information. This includes encryption, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

**Photographs:**

We may take photographs of our work for promotional and showcase purposes. These photographs do not identify specific addresses or individuals unless explicit permission has been obtained. By engaging our services, you consent to the use of such photographs for promotional purposes on our website, social media channels, and marketing materials unless specifically declined.

**Your Rights:**

You have the right to access, update, or delete your personal information held by us. You may also opt-out of receiving promotional communications from us at any time by contacting us using the information provided below.

**Changes to this Policy:**
 

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.

**Contact Us:**

If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at lawns@lawnovate.co.uk

This Privacy Policy was last updated on 09/05/24.